Category: Guides
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What is retrieval-augmented generation (RAG)?
A plain-English explanation of RAG: how AI looks up your documents before answering, where it helps, where it fails and what to…
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How to Cite AI-Assisted Work Honestly
A practical guide to disclosing and citing AI-assisted work honestly, with wording templates, a source trail routine and a checklist.
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How to Use AI to Summarise Long Documents Safely
A practical method for summarising long documents with AI while keeping confidential data safe and checking every key claim against the source.
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What is a context window and why it matters
A plain-English guide to the AI context window: how it is measured, why chats forget, and how to organise long inputs for…
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AI Copyright Basics for Creators
A plain-language guide to AI and copyright for creators: training, inputs, outputs, disclosure and the records worth keeping. General information only.
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System Prompts vs User Prompts: What the Difference Is and Why It Matters
System prompts set standing rules and user prompts make the request. Learn how they differ, how to write each, and how to…
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How to test an AI tool before you pay for it
A practical method for trialling an AI tool: define success, build a real test set, score results fairly and decide before the…
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Chain-of-Thought Prompting Explained: How to Get Better Reasoning from AI
What chain-of-thought prompting is, when step-by-step prompts help, how to write them, and how to check the reasoning an AI tool gives…
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Prompt templates you can reuse for everyday work
Reusable prompt templates for emails, summaries, planning and hard conversations, plus how to fill them in and improve them over time.
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How to Plan an AI Customer Support Chatbot That Customers Do Not Hate
A practical plan for launching an AI support chatbot: what to automate, preparing knowledge, human handover, guardrails, testing, metrics and compliance.